Mary Ogilvy

General Information

Government Assistance

If you would like to know what type of Government Assistance may be available to you, please visit the following site: www.aboutseniors.com.au

Rights and Responsibilities of residents of aged care services

Residents of residential aged care services have substantial rights.

These rights are included in legislation, through a charter of residents, rights and responsibilities. These rights are further protected by complaint resolution mechanisms; support from advocacy services and access to community visitors schemes.

Residents of an aged care facility have the right:

To full information about their own state of health and about available treatments.
To be treated with dignity and respect.
To live without discrimination or victimisation.
To live without discrimination or victimisation. The resident is not obliged to feel grateful to those providing care and accommodation.
To personal privacy.
To live in a safe, secure and homelike environment, and to move both within and outside the facility without undue restriction.
To be treated and accepted as in individual. Each resident’s preferences are to be taken into account and treated with respect.
To continue their cultural and religious practices.
To select and maintain social and personal relationships.
To freedom of speech.
To maintain their personal independence, which includes recognition of personal responsibility for their own actions and choices. Some actions may involve an element of risk which the resident has the right to accept, and which should then bot be used to prevent or restrict those actions.
To maintain control over, and to continue making decisions about the personal aspects of their daily life, financial affairs and possessions.
To be involved in the activities, associations and friendships of their own choice, both within and outside the facility.
To be consulted on, and to choose to have input into, decisions about the living arrangements of the facility.
To have access to information about their rights, care, accommodation, and any other information, which relates to them personally.
To complain and to take action to resolves disputes.
To have access to advocates and other avenues of redress. Reprisal in any form shall not be made against any resident who takes action to enforce their rights.

Each Resident of an Aged Care Facility has the Responsibility:

To respect the rights and needs of other people within the facility, and to respect the needs of the facility community as a whole.
To respect the right of staff to work in an environment which is free from harassment.
For their own health and well being, as far as they is able.
To inform their own medical officer, as far as they are able, about their own relevant medical history and their current state of health.